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Oasis Health & Rehab of Yazoo City, LLC v. Smith

United States District Court, S.D. Mississippi, Northern Division

August 6, 2014


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For Oasis Health and Rehab of Yazoo City, LLC, Plaintiff: Lisa Williams McKay, LEAD ATTORNEY, William W. McKinley, Jr., CURRIE, JOHNSON, GRIFFIN & MYERS, PA - Jackson, Jackson, MS.

For Marvin Smith, Individually and as Personal Representative of the Heirs and Wrongful Death Beneficiaries of Minervia Garrett, Deceased, Defendant: Ralph Todd Willis, Jr., LEAD ATTORNEY, HAWKINS GIBSON, PLLC, Jackson, MS.

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From January 2010 until her death in September 2012, Minerva Garrett was a resident at a nursing home facility owned and operated by Oasis Health & Rehab of Yazoo City, LLC (Oasis). On August 27, 2013, counsel for defendant Marvin Smith (Ms. Garrett's grandson) sent Oasis a notice of claim letter, advising of his intent to sue based on the following allegations:

[T]he nursing staff at Oasis Health and Rehab of Yazoo, LLC negligently allowed Ms. Garrett to fall resulting in a fracture to her left hip causing her the need for medical treatment and causing her to suffer significant mental and physical pain and suffering. Moreover, following this incident, Ms. Garrett suffered several decubitus ulcers which were insufficiently treated and were allowed to progress to major wounds causing additional pain and suffering. Eventually, Ms. Garrett was taken to Central Mississippi Medical Center where upon admission she was found to be severely malnourished and suffering from several infected stage IV decubitus ulcers and sepsis. These injuries sustained by Ms. Garrett caused her to suffer a change in condition that greatly decreased her overall enjoyment of life and significantly compromised her health and wellbeing and ultimately proximately contributed to her death.

In response, Oasis filed the present action pursuant to § 4 of the Federal Arbitration Act, 9 U.S.C. § 4, contending that Smith's claims are governed by a certain alternative dispute resolution (arbitration) agreement entered between Oasis and defendant Smith, Ms. Garrett and Earnest Garrett (wrongful death beneficiary of Minerva Garrett). Upon being served with process, Smith filed a motion to dismiss or, alternatively, for summary judgment, contending that the subject arbitration agreement is unenforceable because the proposed forum under the agreement is unavailable and because the agreement is substantively unconscionable. Oasis responded to Smith's motion and filed a cross-motion for summary judgment for enforcement of the agreement. Notwithstanding his securing an extension of time until July 17, 2014 to respond to Oasis's motion and to file a rebuttal in support of his own motion, Smith has not responded to Oasis's motion or filed a rebuttal.

" The 'principal purpose' of the FAA is to " ensur[e] that private arbitration agreements are enforced according to their terms .'" AT& T Mobility LLC v. Concepcion, 131 S.Ct. 1740, 1748, 179 L.Ed.2d 742 (2011) (quoting Volt Information Sciences, Inc. v. Board of Trustees of Leland Stanford Junior Univ., 489 U.S. 468, 478, 109 S.Ct. 1248, 1255, 103 L.Ed.2d 488 (1989)). Section 2 of the FAA provides that written agreements to arbitrate controversies arising out of an existing contract " shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract." 9 U.S.C. § 2. Section 4 requires courts to compel arbitration " in accordance with the terms of the agreement" upon the motion of either party to the agreement.

A district court adjudicating a motion to compel arbitration must engage in a two-step process. Hadnot v. Bay, Ltd.,

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344 F.3d 474, 476 (5th Cir. 2003). " The court must first determine whether the parties agreed to arbitrate the dispute. This determination involves two considerations: (1) whether there is a valid agreement to arbitrate between the parties; and (2) whether the dispute in question falls within the scope of that arbitration agreement. The court then must determine if any legal constraints foreclose arbitration of those claims." Brown v. Pacific Life Ins. Co., 462 F.3d 384, 397 (5th Cir. 2006) (internal citations omitted). " The FAA expresses a strong national policy in favoring arbitration of disputes, and all doubts concerning arbitrability of claims should be resolved in favor of arbitration." Primerica Life Ins. Co. v. Brown, 304 F.3d 469, 471 (5th Cir. 2002). " The party resisting arbitration has the burden of demonstrating why arbitration is not appropriate." Kisner v. Bud's Mobile Homes, 512 F.Supp.2d 549, 556-557 (S.D.Miss. 2007) (citing Green Tree Fin. Corp. v. Randolph, 531 U.S. 79, 81, 121 S.Ct. 513, 517, 148 L.Ed.2d 373 (2000)).

In the case at bar, defendant does not challenge the validity of the agreement. Nor does he dispute that the claims he asserts are within the scope of the agreement, which provides that

any legal controversy, dispute, disagreement or claim of any kind (collectively " Dispute" ) now existing or occurring in the future between the parties arising out of or in any way relating to this Agreement, the Admission Agreement or the Resident's stay at the Facility shall be resolved through an ADR process (as defined herein), including, but not limited to, all Disputes based on breach of contract, negligence, medical malpractice, tort, breach of statutory duty, resident's rights, any departures from accepted standards of care, and all disputes regarding the interpretation of this Agreement, allegations of fraud in the inducement or requests for rescission of this Agreement. This includes any Dispute involving a claim against the Facility, its employees, agents, officers, directors, any parent subsidiary or affiliate of the Facility or any Dispute involving a claim against the Resident, the Resident's Legal Representative or Responsible Party or family member.

Defendant contends, though, that the agreement is unenforceable because (1) it fails to provide a forum or an arbitrator and (2) is substantively unconscionable. Both arguments are addressed below.

The subject agreement states:

[T]he Parties agree to participate in formal Mediation and Arbitration to be conducted by ADR Associates, LLC through its Dispute Resolution Process for Consumer Healthcare Disputes (" ADR Associates Rules" ), which are incorporated herein be reference, and as more fully set forth below. If ADR Associates, LLC is unable or unwilling to conduct the ADR process at the time of the dispute, the parties shall mutually agree upon an alternative organization that is regularly engaged in providing ADR services to conduct the Mediation and Arbitration. If the Parties cannot agree on a mediator/arbitrator, each party shall select one mediator/arbitrator and they together shall choose a third mediator/arbitrator who shall conduct the ADR Process.

Defendant states that whereas the parties agreed that the arbitration would be conducted by ADR Associates, LLC, that entity in fact had ceased to exist well before the arbitration agreement was signed. He submits that under the circumstances, the agreement is unenforceable as there is no provision for an arbitral forum. In support of his position, defendant relies on Magnolia Healthcare, Inc. v. Barnes, 994 So.2d 159

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(Miss. 2008), and Covenant Health & Rehabilitation v. Moulds, 14 So.3d 695 (Miss. 2009). However, both cases are clearly distinguishable.[1]

The arbitration agreement in Moulds mandated that any covered dispute would be " resolved by binding arbitration administered by the American Arbitration Association (AAA) and its rules and procedures." 14 So.3d at 706. Subsequent to execution of the agreement, the AAA announced that it would no longer accept administration of cases involving individual patients without a post-dispute agreement to arbitration. Id. Since the forum chosen by the parties had refused to accept the dispute and was thus unavailable, the Mississippi Supreme Court refused to enforce the agreement, reasoning that " [a] court should not be used to reform a contract to select a forum not anticipated by either of the parties." Id. at 707. That is, the court " decline[d] to order the contract rewritten and decline[d] to order the lower court to pick a forum." Id. at 709.

In Sherrer v. Covenant Health & Rehab of Picayune, LLC, Civil Action No. 1:11CV296 LG-RHW, 2012 WL 1067910 (S.D.Miss. Mar. 29, 2012), which involved an identical arbitration provision to the one at issue in this case, Judge Louis Guirola considered and rejected the same argument as made by defendant herein. In Sherrer, the plaintiff argued, as does this defendant, that the arbitration agreement was unenforceable since it was undisputed that ADR Associates, LLC, the first designated mediator/ arbitrator, was not in existence at the time the arbitration agreement was executed and the referenced rules were not available. [WL] at *5. The court acknowledged Moulds, but found there were " significant differences in the language of the various forum selection clauses that lead to a different outcome in this case." [WL] at *6. The court aptly observed that

[t]here [was] no indication in [the] record that ADR Associates had a rule similar to the AAA requiring a post-dispute arbitration agreement. Further, ... the forum selection clause in this case anticipated that the first-designated ADR organization might not be available and prescribed a method for selecting an alternate organization. In that event, a reasonable reading of the clause is that the alternate organization would conduct the arbitration pursuant to its own rules.

Id. In the court's opinion, Judge Guirola's reasoning and conclusion in Sherrer is eminently

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correct. Yet defendant, while acknowledging Sherrer, maintains that the decision was mistaken as the court failed to take into consideration the validity of the subject arbitration clause in the event a party does not agree upon arbitration under any circumstances. He asserts that since he does not agree to arbitration to be conducted by any organization or person whatsoever and since the agreement provides no forum in the event the parties do not agree, then the court would be forced to decide the forum, arbitrator and rules to apply, in contravention of the Supreme Court's holding in Moulds. His position is without merit, for the agreement explicitly contemplates that the parties might not agree and prescribes an agreed method for selection in that event, to wit: " If the Parties cannot agree on a mediator/arbitrator, each party shall select one mediator/arbitrator and they together shall choose a third mediator/arbitrator who shall conduct the ADR Process."

Barnes is similarly distinguishable. The agreement in Barnes provided for resolution of any covered dispute through binding arbitration in accordance with the alternative dispute resolution rules of the American Health Lawyers Association (AHLA), though it did not require arbitration by the AHLA. 994 So.2d at 161. The AHLA rules required a post-dispute agreement to arbitrate and there was no such agreement. Id. at 162. On these facts, a plurality of the Mississippi Supreme Court concluded that " there was no valid agreement to arbitrate." Id. at 162. Unlike Barnes, there is nothing in the arbitration agreement in this case requiring a post-dispute agreement to arbitration. The parties agreed to arbitration; and they agreed, if not on a forum for arbitration, on a process for selecting a forum. Accordingly, defendant's objection on this basis is without merit.

As an additional basis to deny Oasis's request for enforcement of the parties' agreement, defendant argues that the agreement is substantively unconscionable. " [A]pplicable contract defenses available under state contract law such as fraud, duress, and unconscionability may be asserted to invalidate the arbitration agreement without offending the Federal Arbitration Act." East Ford, Inc. v. Taylor, 826 So.2d 709, 713 (Miss. 2002) (citing Doctor's Assocs. v. Casarotto, 517 U.S. 681, 686, 116 S.Ct. 1652, 134 L.Ed.2d 902 (1996)). " Substantive unconscionability is proven by oppressive contract terms such that 'there is a one-sided agreement whereby one party is deprived of all the benefits of the agreement or left without a remedy for another party's nonperformance or breach....'" Moulds, 14 So.3d at 699 (quoting Bank of Indiana, Nat'l Ass'n. v. Holyfield, 476 F.Supp. 104, 109 (S.D.Miss. 1979)).

In his motion, defendant identifies three provisions or aspects of the agreement which he contends render it substantively unconscionable. First, he challenges provisions of the agreement which he contends have the effect of permitting Oasis to litigate its likely claims while requiring patients and their families to arbitrate all disputes. He further contends that the agreement impermissibly shortens the statute of limitations. Finally, he claims the agreement is unconscionable because it requires the parties to share equally the costs of arbitration. Defendant submits that pursuant to the Mississippi Supreme Court's decision in Moulds, supra, these unconscionable terms may not merely be severed and the remainder of the agreement enforced, but rather, the presence of these unconscionable provisions (or any one or more of them) invalidates the whole agreement.

Defendant's reading of Moulds is flawed. The court in Moulds did note that

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" [t]he presence of an unlawful provision in an arbitration agreement may serve to taint the entire arbitration agreement rendering the agreement completely unenforceable." Id. at 704 (citing Lacey Healthcare & Ret. Corp. of Am., 918 So.2d 333 (Fla. Dist. Ct. App. 2005). However, it did not hold, as plaintiff seems to suggest, that the presence of any unlawful provision in an arbitration agreement will render it unenforceable.

The agreement at issue in Moulds was not a separate arbitration agreement as here but rather an admission agreement that contained an arbitration provision. 14 So.3d at 700. As noted in Moulds, the Mississippi Supreme Court and Mississippi Court of Appeals in a series of cases had sustained various challenges to numerous non-forum provisions of that agreement and had struck a significant number of provisions of the agreement, finding they were one-sided, oppressive and unconscionable or that they violated a state statute. Id. at 701-03. Over time, the courts had struck clauses limiting the amount of damages awardable in a dispute between the nursing home and resident (clause E7); waiving punitive damages (E8); waiving liability for criminal acts of individuals (C-8); requiring the patient and responsible party to hold the facility harmless when an injury could have been avoided with private-duty care and requiring forfeiture by the resident of all claims except those for willful acts (C5); mandating a " grievance resolution process" except as to matters of payment (E5) and allowing the care facility to bring suit in court on issues of payment but prohibiting the resident from bringing suit in court on any grounds (E6); requiring mediation, with the parties to share costs equally (E6); awarding all costs to the other party upon a party's failure to comply with the arbitration procedures (E12); prohibiting legal action by a resident " more than one year following the happening of the event giving rise to [the] complaint, claim, or grievance" (E16); and setting a $3.00/page charge for copies requested by parties (E14). Id. (citing Covenant Health Rehab. of Picayune, L.P. v. Brown, 949 So.2d 732 (Miss. 2007); Vicksburg Partners, L.P. v. Stephens, 911 So.2d 507 (Miss. 2005); Trinity Mission of Clinton, LLC v. Barber, 988 So.2d 910, 923 (Miss. Ct. App. 2007); Covenant Health & Rehab. of Picayune, LP v. Estate of Lambert, 984 So.2d 283, 287 (Miss. Ct. App. 2006)). In view of the " multitude" or " plethora" of provisions that had been found unconscionable and/or violative of statute, the court held that the contract was unconscionable as a whole, reasoning that to hold otherwise would " 'result[] in this Court rewriting a contract which favors a goal of the nullifying party; an undeserved reward for unconscionable conduct.'" Id. at 706 (quoting Brown, 949 So.2d at 748 (5-4 decision) (Randolph, J., dissenting)). The court did not purport to abandon the principle to which it had previously adhered, that " [i]f the court as a matter of law finds the contract to have been unconscionable ... [it] may refuse to enforce the contract, or it may enforce the remainder of the contract without the unconscionable clause, or it may so limit the application of any unconscionable clause as to avoid any unconscionable result." Miss. Code Ann. § 75-2-302 (Uniform Commercial Code statute recognized in Moulds, 14 So.3d at 699, as having been applied not only to the sale of goods but to other contracts as well). The inquiry here is thus whether the provisions challenged by defendant are unconscionable or otherwise unenforceable, and if so, whether the offensive provision(s) can be severed without the court's effectively rewriting the parties' contract.

Citing Moulds, defendant contends that the provision of the subject agreement requiring that the parties share

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equally the costs of arbitration is unconscionable, but he offers no substantive factual or legal support for this position. Contrary to defendant's insinuation, the court in Moulds did not hold that it is unconscionable to require that the costs of arbitration be shared equally by the parties. It did not address that issue. There is no question but that an arbitration agreement may be substantively unconscionable if the fees and costs to arbitrate are so excessive as to " preclude a litigant ... from effectively vindicating her federal statutory rights in the arbitral forum." Green Tree Fin. Corp. v. Randolph, 531 U.S. 79, 90, 121 S.Ct. 513, 148 L.Ed.2d 373 (2000). However, the mere " risk that [a litigant] will be saddled with prohibitive costs is too speculative to justify the invalidation of an arbitration agreement." Randolph, 531 U.S. at 91, 121 S.Ct. 513). Thus, " [t]he party seeking to invalidate an arbitration agreement on [the] grounds [of excessive fees or costs] has the burden of proving that arbitration would be prohibitively expensive." Id. See also Crawford Professional Drugs, Inc. v. CVS Caremark Corp., 748 F.3d 249, 267 (5th Cir. 2014) (quoting Randolph). Defendant herein has made no effort to satisfy this burden.

Defendant next challenges a provision which states:

All Disputes based in whole or in part on the same incident, transaction, or related course of care and services provided by the Facility to the Resident, regardless of whether it is the Facility or the Resident initiating the Dispute, shall be resolved in one ADR proceeding. A Dispute shall be waived and forever barred if it arose prior to the date upon which notice of ADR process is received by the Facility or by the Resident, and is not presented in the ADR process.

Although defendant declares that the last sentence impermissibly shortens the statute of limitations in violation of state law, see Miss. Code Ann. § 15-1-5 (providing that any changes in a statute of limitations " made by any contract stipulation whatsoever shall be absolutely null and void" ), he has offered no analysis or authority in support of his position.[2]

The principal focus of defendant's unconscionability argument is his contention that the subject agreement allows for litigation of claims by Oasis and yet requires that patients and their family members must arbitrate their disputes. He refers, in particular, to the following provision:

Disputes Not Subject to ADR. Notwithstanding anything to the contrary, either Party may, at its discretion, opt out of the requirements of this Agreement and proceed in a court of law for the following matters:
a. The refund of money to the Resident, to the Resident's Legal Representative of the Resident's estate.
b. Payment of services rendered to the Resident by the Facility.

Defendant contends that this provision is unconscionable as it " allows the nursing home to go to court to litigate a collection dispute" but requires a patient or her representative to litigate their claims.[3] In its

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own motion, and in response to defendant's motion, Oasis points out that under this provision, either party may require the care facility to go to court to litigate a collection dispute or to litigate an issue regarding the refund of money to a resident, the latter of which could include not only monies paid by the resident to the facility but also claims of loss or theft of income, personal property or other minor contractual disputes. Defendant has not responded to the argument and, the in court's opinion, has failed to demonstrate that the subject provision is unconscionable.[4]

Having considered and rejected defendant's defenses to arbitration, the court finds the parties have a valid agreement to arbitrate which covers the claims sought to be asserted by defendant against Oasis, and the court further finds that there are no external legal constraints that foreclose arbitration. Accordingly, is ordered that defendant's motion to dismiss or for summary judgment is denied and that plaintiff's motion for summary judgment is granted. It is therefore ordered that the claims sought to be brought against Oasis shall be pursued, if at all, in conformity with the arbitration agreement.


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